Community Resources

Acero Schools are “lighthouses” of resources for parents and community residents.

The structure of each school is complemented with neighborhood action and community involvement to support each school’s efforts at community building. Acero Schools draws upon its long-standing network of community relationships with local churches, schools and other community-based organizations, and works to build new relationships. As a result, the organization creates a new and effective base for parents of students to work towards common goals of healthy neighborhoods and strong families.

Acero Schools provides various programs that directly benefit community residents at the grassroots level, including English as a Second Language classes for the Spanish speaking community, health education initiatives that offer workshops to parents and local residents on positive lifestyles and preventive measures to keep families healthy and after-school programming, Working with state and local government agencies as well as foundations, Acero seeks to expand its existing programs and bring similar initiatives to community members in the areas surrounding each campus, and seeks support from local businesses to promote these opportunities for residents and parents.

Acero Schools volunteer program builds a sense of community and involves individuals on a network-wide basis, further contributing to a community-based culture not only at individual schools, but also across all Acero schools. It encompasses parent commitment in the classroom and administrative assistance in the main office, as well as at volunteer opportunities at after-school events and activities.

Acero Schools provides external links as a convenience to our community and for informational purposes only. Acero Schools does not endorse or approve any of the content (including products, services or opinions) present on external websites and bears no responsibility for the accuracy or legality of the content of the external site or subsequent links from an external site.

Internet and Technology

Parent Portal

Parent Portal is a secure, online database that allows all Acero Schools caregivers to access scholar grades, attendance and account information from any computer.

Access to PowerSchool Parent Portal will be made available to families at the beginning of each school year. The Parent Portal can be used to monitor scholar progress during each grading period.

Click here to access Parent Portal

How to use Parent Portal Como usar el portal para padres

Go Guardian - Student Chromebook Filtering and Monitoring

Student Online Personal Protection Act (SOPPA)

IT & Technology FAQs

Education

SNAP Recipients now Eligible for Free Headstart

Grants and Scholarships

Workforce Equity Initiative (WEI) Grants – Chicago residents looking to advance their job prospects may be eligible to earn an industry-recognized certificate for free, helping to propel them towards an in-demand career in under a year.
Star Scholarship – Students who graduate from a CPS, charter, or Big Shoulders Fund-Supported partner schools and earn at least a 3.0 GPA can complete their certificate or degree at CCC for free, including tuition and books.
SEED Scholarship – Recent CPS graduates looking to become CPS teachers through the Teach Chicago Tomorrow Pathways Partnership are eligible for an up to $3,000 renewable scholarship from CCC starting this fall.
PepsiCo Foundation Uplift Scholarship – Students who identify as Black, African American, Hispanic, or Latinx and are pursuing a career in one of five identified fields may be eligible a scholarship award from the PepsiCo Foundation worth up to the total cost of tuition and books for the semester.

Scholarship Application Workshops

Chicago Early Learning Preschool Opportunity

DACA & Immigration

Immigrant Rights Resources

Chicago Law & Education Foundation (CLEF)

Housing

Spanish Coalition for Housing

Health & Emotional Support

Physical, Mental, Emotional Health

Help Hotlines

More Resources

American Foundation for Suicide Prevention

American Foundation for Suicide Prevention English

American Foundation for Suicide Prevention Spanish

American Foundation for Suicide Prevention Spanish Info

Community Concerns

Parent Complaint Process

Acero Schools encourages community support in creating a safe and secure educational environment. Acero Schools is committed to clear, honest communication and working with families to address concerns in a timely manner. If you have a complaint or concern about an Acero Schools campus you should reach out using the following process(es):

General Concerns, Complaints, or Ideas:

The first step in communicating a concern, complaint, or idea with an Acero Schools campus is to go directly to the student’s classroom teacher or principal. Those that work directly with students and families on a day-to-day basis are best equipped to handle most inquiries efficiently and effectively.

If a parent or guardian or community member is not satisfied with the outcome of an investigation, they may request a review by the Acero Schools Chief Education Officer. To request such a review, they should submit a written request via email to [email protected] within five (5) days of receiving the request, or by mail to 18 S Michigan, Floor 9, Chicago, Illinois 60603. For mailed requests, the letter must be postmarked within five (5) days of receiving the outcome of an investigation.

Appeals regarding student discipline as a result of an investigation should be submitted in the same manner.

If a parent or guardian or community member does not believe their concern has been appropriately addressed, they should escalate the issue by submitting documentation of steps already taken in the same manner.

Bullying

Acero Schools strives to provide and protect a safe learning environment for our students. Students, school staff and parents/guardians who witness student bullying or who have information about actual or threatened bullying should immediately report it to the campus principal. Information can be provided orally or in writing by completing the Bullying Report.

The Bullying Report form can be submitted anonymously. If you wish to remain anonymous, leave the name and email fields blank. No disciplinary action will be taken solely on the basis of an anonymous report.

Paper Bullying Report Forms can be emailed to your campus administrator. Click here to download a paper Bullying Report Form. Bullying Report Forms can also be submitted online. Click here to access the online Bullying Report Form.

Oral Reports can be called in to your campus administrator or by scheduling a face-to-face meeting with your campus administrator.

If a parent or guardian or community member is not satisfied with the outcome of an investigation, they may request a review by the Acero Schools Chief Education Officer. To request such a review, they should submit a written request via email to [email protected] within five (5) days of receiving the request, or by mail to 18 S Michigan, Floor 9, Chicago, Illinois 60603. For mailed requests, the letter must be postmarked within five (5) days of receiving the outcome of an investigation.

Appeals regarding student discipline as a result of an investigation should be submitted in the same manner.

If a parent or guardian or community member does not believe their concern has been appropriately addressed, they should escalate the issue by submitting documentation of steps already taken in the same manner.

Sexual Misconduct

Any allegations of sexual misconduct involving Acero Schools staff and students should be reported immediately to the following:

If it's an emergency, call 911.
Call the Illinois Department of Children and Family Services (CDFS) at 1-800-25-ABUSE (252-2873)
Call Acero Schools network office at (312) 637-3900
Call the Office of the Inspector General at 1-833-TELL CPS (835-5277)

Abuse and Neglect

Board Communications

Harassment, Discrimination and Bullying Policies

Acero Schools is honored to join the membership of the UnidosUS Affiliate Network in order to amplify its service to students, families and Chicago’s Latino community.

UnidosUs (formerly The National Council of La Raza) is the largest Latino civil rights and advocacy organization in the country. The organization serves the Latino community through research, advocacy, programs and a national network of nearly 300 community-based Affiliate organizations across the country.

Acero Schools intentionally seeks to further uplift its students, graduates, parents and communities by affiliating with UnidosUS, which accepted our application for membership in June. In joining the UnidosUS Affiliate Network, Acero Schools gains access to new opportunities to elevate our impact on the community including funding and grant awards, professional development, and leadership training in addition to peer-to-peer collaboration with the vast Affiliate Network.

Among the primary focuses of this partnership is parent engagement. Acero Schools intends to participate in the Padres Comprometidos program offering provided by UnidosUS. The program promotes the development of authentic, meaningful relationships with Latino families and to effectively engage parents, school staff, and children - from K-12 - as a community in order for parents to become more effective advocates for their children when they learn how to engage with the school system and gain strategies for navigating their children's stages of development as they progress through their school years.

Check Out These Additional Resources

Chicago Connected - Free High- Speed Internet

GET INVOLVED

Acero Schools graciously welcomes parent volunteers to our schools. Areas of need will vary by school campus, so please contact your school's main office for more information. Volunteers must follow all visitor policies and may require a background check depending on the number of volunteer hours.